SOS VEX connects patients and caregivers to the right level of care instantly. AI-assisted triage classifies urgency, routes to the nearest available facility, and activates the right care pathway — in seconds, not hours.
"Because searching for an ER at 3am while someone is having chest pain is not an acceptable patient experience."
Patients in distress search for available ERs, repeat symptoms to multiple teams, and arrive at overwhelmed facilities without pre-triage context. Every minute of confusion is a clinical risk.
It's midnight. Severe abdominal pain. The patient doesn't know if it needs an ER or urgent care. They call 3 numbers, each refers elsewhere. The situation worsens while they navigate.
Patients with urgent symptoms spend an average of 38 minutes finding the right care pathway
Without clinical guidance, patients over-utilize ERs for non-emergency conditions — consuming resources — while critical cases arrive delayed and unannounced.
32% of ER visits could be resolved at a lower-acuity care setting
Every handoff — from phone to admission to triage to physician — requires the patient to repeat their history. Critical information gets lost. Care gets delayed.
Communication failures at care transitions contribute to 80% of serious medical errors
Patient or caregiver describes the situation in natural language. AI-assisted intake begins immediately — no forms, no hold music.
SOS VEX classifies urgency (green/yellow/red), identifies the optimal care pathway, and locates available facilities in real time.
Patient is routed to the right facility with pre-filled triage context. The receiving team is ready before the patient arrives.
Green, yellow, and red urgency levels assigned in real time based on symptom severity, patient history, and clinical protocols. Immediate actionable routing.
Integrates with facility capacity systems to route patients to the nearest available appropriate level of care — urgent care, emergency, or specialist.
Available every minute of every day. Holidays, nights, weekends. Clinical guidance whenever patients and caregivers need it.
Intake data, triage classification, and symptom history travel with the patient. No repeated intake. No lost context. Every care transition informed.
Emergency patients needing specialist follow-up are booked automatically. Notifications and care continuity built in at every step.
Full HIPAA and LGPD compliance. End-to-end encryption of all health data. Explicit consent for every data share. Audit-ready logs on every interaction.
Join leading healthcare institutions using SOS VEX to optimize patient flow, reduce wait times, and ensure every patient reaches the right care at the right time.
What clinical and operational teams ask before deploying SOS VEX.
SOS VEX ensures no patient navigates the health system alone. Better outcomes start with the right care, at the right time, through the right pathway.
SOS VEX is a clinical decision support and care navigation platform. It does not replace licensed clinical assessment, diagnosis, or treatment. All AI-generated triage suggestions are subject to clinician review.