We connect you to the nearest veterinary clinic with real availability in seconds not hours. In-person emergency or 24-hour online teleconsultation.
Because "call around and see who takes emergencies" is not a solution at 2am when your pet can't breathe.
"My golden is vomiting blood. Called 4 clinics none take emergencies right now. I don't know what to do."
Mariana, pet owner in São Paulo
From crisis to care in under 1 minute.
On-call clinic search and teleconsultation availability
Average time to find a clinic with real availability
Your pet's clinical data protected and secure
São Paulo has over 23 million pets. There are fewer than 400 24-hour clinics. In most emergencies, pet owners are alone without information, without direction.
"It's 3am. Your pet can't stand up. You open Google, see a list of clinics, start calling. The first doesn't answer. The second is "at full capacity". The third says "send me a photo on WhatsApp"."
2 out of 3 pet owners take more than 45 minutes to find emergency care at night
"Your dog is lethargic. Ate less today. You search symptoms on Google and find everything from "completely normal" to "could be cancer". There's no way to know if it's urgent now or can wait until morning."
68% of pet owners bring pets with non-urgent symptoms to emergency rooms taking spots from those who truly need them
"You went to the emergency room out of caution. Two thousand dollars later, the vet said it was anxiety and could have waited a week. Or worse: you didn't go because it seemed minor, and the condition worsened."
1 in 4 veterinary emergency visits could have been handled with triage teleconsultation
Tell us your pet's symptoms in plain language no complex forms. Our AI starts triage in real time.
The system locates the nearest clinics with real availability right now. No more calling around to find who takes emergencies.
Go directly to the clinic with the triage record already filled in or start an online teleconsultation now, wherever you are.
Join the VEX SOS network. Receive qualified emergencies with pre-filled triage records.
Searches open clinics within an automatically expanding radius. You see real availability, not generic opening hours.
Access to qualified veterinarians via video from anywhere. Triage before leaving home or full guidance if monitoring is all that's needed.
Clinical history accessible to any partner clinic. Vaccines, previous visits, allergies all available at the moment of care.
Only clinics and hospitals that have passed credential verification and emergency infrastructure assessment are part of the VEX SOS network.
The owner tracks visit status via push and WhatsApp. The clinic receives the triage record before the patient arrives.
100% LGPD compliant platform. End-to-end encryption of clinical data. Explicit consent for every information share.
Emergencies handled via the platform
Average connection time owner ↔ clinic
Average owner rating after care
"It was 2am and my border collie was having a seizure. In 40 seconds VEX SOS gave me the address of a hospital that handled emergencies. It saved his life."
Rafaela M.
São Paulo, SP
"We registered our clinic as a partner and patients already arrive with the triage form filled in. It reduced our admissions time by over 30%."
Dr. Carlos Andrade
VetCare Hospital, Campinas
Everything you need to know before using VEX SOS.
Don't wait until the next emergency to discover VEX SOS. Get in touch and have all the resources ready when you need them most.
VEX SOS does not replace veterinary diagnosis. In critical situations, always seek emergency in-person care. The platform assists in connecting and triaging the veterinarian makes the clinical decisions.