A patient service agent with your clinic’s look: website, app and WhatsApp
Health · Full offering
Your entire health operation, with AI and under your own brand.
VEXIA, VEX Online or VEX Vet, integration with your existing medical records and a management dashboard, in a single project.
Health technology that arrives in pieces
A system for every task
Scheduling, chat, video and medical records that don’t talk to each other.
Patients tell the same story over and over
On every channel, at every step.
No big picture
Management doesn’t know who is waiting, who has been seen and what is still pending.
How to get started
Three steps, one path
Start with VEXIA, take your clinic online under your brand and, when it makes sense, bring it all together in the Suite.
VEXIA
The patient-facing agent that looks like your clinic. Works on its own and is already included in the next steps.
VEX Online or VEX Vet
Your clinic online, under your own brand: scheduling, telehealth visits and records.
Health Suite
Everything together, integrated with your existing systems, with a management dashboard and a project with an owner.
What you get
A project with an owner
A VEX team is accountable for the rollout.
A customized VEXIA
Under your organization’s brand, on all three channels.
Your clinic online
VEX Online, VEX Vet or both.
Integration with your existing systems
The medical records, scheduling and registration you already have.
Management dashboard
Queue, visits and pending items in one place.
Governance and LGPD
Role-based access and every decision on record.
How it’s rolled out
- 1. AssessmentToday’s channels, systems and workflows.
- 2. VEXIA goes liveThe agent welcomes people on the website, app and WhatsApp.
- 3. Clinic onlineScheduling, telehealth visits and records under your brand.
- 4. Integration and dashboardEverything connected to your existing systems, with management seeing the big picture.
Who decides: VEXIA organizes and routes. The healthcare professional decides the course of care, and everything stays on record.
Who it is for
Hospitals and networks
One standard across every location, under the network’s brand.
Health plans and public health departments
Patient service at scale, with every case on record.
Veterinary networks
Scheduling, telehealth visits and 24-hour urgent care at every location.
Why VEX
Governance built into the product
Every decision on record
With author, time and source document.
Human review where judgment is needed
The AI recommends or organizes; a person decides.
Built on the principles of Brazil’s LGPD
Role-based access and only the data the process needs.
VEX solutions support decisions and do not replace an assessment by a licensed professional. In an emergency in Brazil, call 192 (SAMU). In an emergency involving your animal, go to a veterinary hospital.
Frequently asked questions
Do we need everything at once?
No. Most start with VEXIA and grow at their own pace.
Does it integrate with our medical records?
Integration is part of the project. We define the scope during the assessment.
What about confidentiality?
Role-based access, a record of who accessed what, and data handling built on the principles of Brazil’s LGPD.
Where do we start?
With a call with a specialist and a sample case, from first contact to the course of care.