Forward Deployed Engineer

About the role

You will be the bridge between VEX products and our clients’ operations: universities, enterprises and healthcare organizations. You work alongside the client to put AI into production: you understand the process, configure the rules and integrate with the systems the client already uses. Then you stay with it until the solution delivers finished work every day.

What you will do

• Deploy VEX Bolsas, VEX Matrículas and the IDP Platform at clients, from the first document to day-to-day operation.
• Turn the client’s process (call for applications criteria, document rules, approval flows) into configuration and code.
• Integrate with student information systems, ERPs and client APIs.
• Tune and evaluate how the AI reads and reasons over real documents, with every decision on record.
• Bring what you learn in the field to the product team, so it becomes an improvement for every client.

What we are looking for

• Software development in Python and JavaScript.
• API integrations.
• Databases and SQL.
• Comfort talking with non-technical people and explaining decisions.
• English for technical reading and conversations.

Nice to have

• Machine learning and AI: language models, prompting, evaluation and data extraction from documents.
• Experience with document processing (OCR, extraction, classification).
• Background in education, healthcare or enterprise back office.
• Knowledge of LGPD (Brazil’s data protection law) and AI governance.
• Fluent Portuguese.
• Spanish.